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RCMP Says it Cleared its Backlog of Complaints — But NOT Before Some of the Complainants Died

After years of criticism, the RCMP now says it has cleared its backlog of public complaints and is in the midst of implementing recommendations coming from its watchdog agency — but some of the complainants are no longer alive to see the results.

CBC News 30 DEC 2021.

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The Liberal government has introduced legislation three times to shake up the Civilian Review and Complaints Commission. (Olivia Stefanovich/CBC)

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RCMP Commissioner Brenda Lucki said the force has cleared its backlog of public complaints (Chris Wattie/Canadian Press)

The Civilian Review and Complaints Commission for the RCMP (CRCC) is called upon hundreds of times a year to investigate public complaints about RCMP activity, ranging from claims of bad behaviour to allegations of botched investigations.

When a member of the public has an issue with the way they were treated by Mounties, the local detachment investigates the complaint first. If the individual isn't satisfied with the RCMP's findings, they can turn the case over to the CRCC. Whenever the watchdog isn't satisfied with the RCMP's original actions, it sends a report to the RCMP commissioner for review. Only after RCMP Commissioner Brenda Lucki and her team respond to the watchdog's findings and recommendations can the CRCC's final report be compiled and released.

Over the past few years, hundreds of those reports have been left in limbo awaiting the commissioner's response — sometimes for years.

So far this fiscal year, the watchdog agency has finished more than 160 "adverse" reports — ones that came to conclusions that were unfavourable to the RCMP. As of Dec. 8, the watchdog had finished another 110 reports siding with the RCMP.

On its website, the RCMP says most of the CRCC's recommendations have been fulfilled. But the delays affected how the force put some of those recommendations into action.

In a case involving "improper use of force, mishandling of property and improper arrest," for example, the officer wasn't able to apologize as advised because the complainant had died. The complaint was lodged in 2018 and the report was finished earlier this year.

Critics say far more is needed to improve police accountability and they're hoping Ottawa finally tackles issues facing the CRCC in the new year.

"The commission remains both under-resourced and underpowered," said Kent Roach, a law professor at the University of Toronto who is writing a book on policing in Canada.