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-   Site Announcements & Important Stuff (http://www.dreamteamdownloads1.com/forumdisplay.php?f=167)
-   -   SOLVED-Probs Logging Onto The Site (http://www.dreamteamdownloads1.com/showthread.php?t=204496)

Ladybbird 01-05-12 01:22

SOLVED-Probs Logging Onto The Site
 
We have had messages that 2 members had problems logging onto the site today. So our Host/Server tested and found the problems were nothing to do with them.

They sent this report, and Ive checked the ping myself and can confirm these results;


Quote:

Online web-based ping: Free online ping from 50 locations worldwide

ping: dreamteamdownloads1.com (Check http://dreamteamdownloads1.com/)

Location Result min. rrt avg. rrt max. rrt IP
Singapore, Singapore: Okay 202.0 202.5 202.7 109.235.51.170
Amsterdam2, Netherlands: Okay 1.5 1.6 1.7 109.235.51.170
Florida, U.S.A.: Okay 107.6 108.0 110.0 109.235.51.170
Amsterdam3, Netherlands: Okay 1.3 1.6 2.3 109.235.51.170
Hong Kong, China: Okay 290.9 291.1 291.4 109.235.51.170
Sydney, Australia: Okay 309.7 310.2 312.3 109.235.51.170
München, Germany: Okay 19.0 22.3 49.7 109.235.51.170
Cologne, Germany: Okay 10.5 10.7 11.1 109.235.51.170
New York, U.S.A.: Okay 81.0 81.1 81.3 109.235.51.170
Stockholm, Sweden: Okay 33.4 33.7 33.9 109.235.51.170
Santa Clara, U.S.A.: Okay 145.1 147.8 152.9 109.235.51.170
Vancouver, Canada: Okay 197.8 198.0 198.1 109.235.51.170
London, United Kingdom: Okay 10.2 10.8 11.0 109.235.51.170
Madrid, Spain: Unknown result from ping 109.235.51.170
Padova, Italy: Okay 21.8 22.0 22.4 109.235.51.170
Austin, U.S.A.: Okay 117.7 117.7 118.0 109.235.51.170
Amsterdam, Netherlands: Okay 1.1 1.6 6.1 109.235.51.170
Paris, France: Okay 16.4 16.4 16.5 109.235.51.170
Shanghai, China: Okay 265.0 266.1 270.4 109.235.51.170
Melbourne, Australia: Okay 321.9 322.3 322.8 109.235.51.170
Copenhagen, Denmark: Okay 12.1 13.0 17.3 109.235.51.170
Lille, France: Okay 23.7 23.9 24.4 109.235.51.170
San Francisco, U.S.A.: Okay 155.8 156.2 156.7 109.235.51.170
Zurich, Switzerland: Okay 34.9 36.2 44.6 109.235.51.170
Mumbai, India: Okay 137.5 175.9 239.2 109.235.51.170
Chicago, U.S.A.: Okay 106.7 107.1 109.8 109.235.51.170
Nagano, Japan: Okay 243.4 243.5 243.7 109.235.51.170
Haifa, Israel: Okay 86.4 87.0 87.7 109.235.51.170
Auckland, New Zealand: Okay 279.4 279.5 279.8 109.235.51.170
Antwerp, Belgium: Packets lost (20%) 5.5 34.2 69.3 109.235.51.170
Groningen, Netherlands: Okay 6.6 7.3 9.6 109.235.51.170
Dublin, Ireland: Okay 20.6 20.7 20.9 109.235.51.170
Oslo, Norway: Okay 27.1 29.0 34.9 109.235.51.170
Kharkov, Ukraine: Okay 76.0 76.4 80.0 109.235.51.170
Manchester, United Kingdom: Okay 12.6 12.7 13.1 109.235.51.170
Vilnius, Lithuania: Okay 44.2 45.1 50.9 109.235.51.170
Bucharest, Romania: Okay 40.3 41.0 45.4 109.235.51.170
Bangkok, Thailand: Okay 280.1 280.3 280.7 109.235.51.170
Kuala Lumpur, Malaysia: Okay 262.0 262.1 262.3 109.235.51.170
Cape Town, South Africa: Okay 160.2 160.5 162.8 109.235.51.170
Glasgow, United Kingdom: Okay 9.4 9.5 9.7 109.235.51.170
Lisbon, Portugal: Okay 40.9 41.0 41.4 109.235.51.170
Chicago, U.S.A.: Okay 101.9 102.0 102.1 109.235.51.170
Dallas, U.S.A.: Okay 120.5 120.6 120.9 109.235.51.170
Cairo, Egypt: Okay 133.2 135.2 137.0 109.235.51.170
Amsterdam1, Netherlands: Okay 1.5 1.6 1.7 109.235.51.170
Buenos Aires, Argentina: Okay 212.3 212.5 213.1 109.235.51.170
Istanbul, Turkey: Okay 51.9 52.0 52.2 109.235.51.170
Gdansk, Poland: Okay 35.4 35.6 35.7 109.235.51.170
Beijing, China: Okay 464.0 465.7 467.4 109.235.51.170
Belgrade, Serbia: Okay 38.5 38.8 39.3 109.235.51.170
Toronto, Canada: Okay 106.5 106.7 106.9 109.235.51.170
Novosibirsk, Russia: Okay 98.3 98.4 98.6 109.235.51.170
Athens, Greece: Okay 53.8 54.3 54.7 109.235.51.170
Frankfurt, Germany: Okay 14.6 14.9 15.4 109.235.51.170
Sofia, Bulgaria: Okay 37.1 38.1 40.3 109.235.51.170
Budapest, Hungary: Okay 29.7 29.9 30.2 109.235.51.170
Sao Paulo, Brazil: Okay 202.7 209.4 218.7 109.235.51.170
Paris, France: Okay 16.4 16.6 17.2 109.235.51.170

If any of you are having problems please post in here and give me your IP addy that you are trying to log on with and the country.

But the easy solution is to click the "Remember Me" button when you first log in. ;)

Thank you.

Ladybbird 01-05-12 01:29

re: SOLVED-Probs Logging Onto The Site
 
You can also check the reading for all countries here, which will confirm there is no problems with our site nor its' server.

Code:

http://www.watchmouse.com/en/checkit.php?m=3&c=jpcheckit&vurl=http%3A%2F%2Fdreamteamdownloads1.com%2F&utm_source=just-ping.com&utm_medium=link&utm_campaign=jpcheckit

online24 01-05-12 20:15

re: SOLVED-Probs Logging Onto The Site
 
Hi
I solved my problem.
I talked to my internetprovider and suddenly was everything back to normal.

But I will change internetprovider.

BRONZ 02-05-12 05:33

re: SOLVED-Probs Logging Onto The Site
 
Good for you pal :thumbs:

Ladybbird 02-05-12 16:24

re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by BRONZ (Post 251260)
Good for you pal :thumbs:

online24 also reported in chat that it only happened on some of his PCs, I think itisjust4fun had the same problem. There have been no reports from anyone else even those from Canada where 1 problem was reported.

The other complaint above was from Norway, I will get a Mod from Norway on another site to test and see if he has the same problem

Our server has checked everything and reports there is nothing wrong at their end. They provided the ping to show that Norway & Canada were loading fine.

So maybe it is caused by individual firewalls.

Our server sent this message yesterday;

Quote:

ask them for ping of your domain by doing this=
ping dreamteamdownloads1.com -t

and I also need a snapshot of all errors they are receiving on their own IPs and all the proxies
Which I passed on to online & itisjust, but its good to hear that online24 has solved his problem.

online24 04-05-12 17:25

Someone/thing is blocking dreamteamdownloads1's IP
 
Yesterday it started again.
I work to detect dead links. Suddenly became page update slower and slower. Then it was a full stop. No contact with dreamteamdownloads1.
I restarted my browser (Firefox).
So I tried IE browser but no contact.
I restarted and rebooted and ran virus scan and boot scan.
I'm clean but nothing happens.dreamteamdownloads1 IP is blocked.
I tried my laptop but no.
I tried my Samsung smartphone but no.
I called my Internet provider.
He found no error this time and he told me that he did not find any error before either. He had only restartet my line. This time it dos'nt work.
What makes matters even stranger is that it is only dreamteamdownloads1 that is blocked.
But when I use a proxy, everything is in order.

Tips me please.

:please:

satmanII 04-05-12 17:35

Re: Someone/thing is blocking dreamteamdownloads1's IP
 
Yesterday this site was sluggish and then I lost connection aswell. I had to close my browser and restart to get back to DTD1.. This happened lastnight 3 times. I was using Chrome at the time. While my browser was open I could go to any other site but this one..

Today all is fine and im still using the same provider.

bobo 04-05-12 18:26

Re: Someone/thing is blocking dreamteamdownloads1's IP
 
Things were good for me until I started to poke around a bit. I haven't been stopped or anything but I have experienced slow page turns, almost like they forgot to feed one of the hamsters at the server. I can't see what range of IP's have been banned here but the IP you're currently using and the IP you usually have aren't reported as spam IP's with a spam service.

online24 04-05-12 19:08

Re: Someone/thing is blocking dreamteamdownloads1's IP
 
I maybe found out what's wrong. My router.
My IP-telefon went banans and I had to restart the router.
Then all was back to normal.
Fortunately, shall I change Internet provider and router soon.

Ladybbird 04-05-12 22:10

Re: Someone/thing is blocking dreamteamdownloads1's IP
 
online as there is already a thread about your problem and you started posting the info in there about it and then posted it was solved, I am moving these posts into there.

You new thread might alarm some members as no one is blocking dreamteam1's IPs, I confirmed this with the C & P reply from our server and send you this in reply to one of your pms to me about the problem.

I also sent you the C & P from our server asking you to provide a screenshot and asking you to do a ping test with the link the server provided.

I have never received a reply from you about that and the ticket with the server is still open and he asks me every day if this is solved, I cannot answer him until you reply and give him what he is asking you for.

His latest message to me says he cannot help you solve it until you provide that info.

He really is a great tech and may solve it for you, so I await your reply.

I will post both those C & Ps in my next post in here.

To date there is only you (from Norway) and one other member (from Canada) that has reported this problem.
But we have other members from Canada that seem to be on without any problem.
I will contact a SuperMod on another site who is from Norway also, to come on and check if he can get onto this site without problems. That might help. :)

Thanks and we havent forgotten you honestly, so you dont need to post the same things in chat and by pms to me and in different threads. If we keep all the info in one thread, then we can see the movement and how/if we are progressing on solving this.

That also makes it easier for me to C & P your replies and actions and send them to the server and also to post his replies in this thread. ;)

I think you also posted in chat a few days ago, that the problem was caused by your server and that you were changing servers, have you had time to do that please?
Did your old server explain why and how this was caused?

I am sorry you are going through all this and I really hope we can help you solve it.

online24 05-05-12 13:20

re: SOLVED-Probs Logging Onto The Site
 
I am sorry if I was a little harebrained but I was a little too excited when I wrote my last post. :duh:
For me the problem is resolved. I have a router failure. It gets too hot when several are logged on.

Now I have made ​​myself a rule, in case it happens again.
Is the problem solved if you:
1, Restarting your browser. -------- Yes / No
2. Restart your computer ------ Yes / No
3. Restart your router. ---------- Yes / No.
4. Run virus scan --------------- Yes / No
5. If the problem is still there, you can ask for help.
:umm:

Ladybbird 05-05-12 19:46

re: SOLVED-Probs Logging Onto The Site
 
Thanks for the update online24, we are still waiting to see if itisjust4fun has resolved his problem.

Too late anyway, our server has just informed me he has closed the ticket as it was waiting too long for you and itisjust4fun to do the ping test as I had requested in my earlier post days ago. I will let him know though that it is resolved for you and when itisjust4fun replies and confirms the prob is solved for him also......if it is

He is so good he is waiting for me on chat now to confirm all is ok.

Not important now and Im glad you have resolved it and it wasnt a prob with our site. :thumbs:

itisjust4fun 05-05-12 19:56

re: SOLVED-Probs Logging Onto The Site
 
1 Attachment(s)
Not solved yet.... I have removed 4 IP Hiding softwares, a bunch of add ons, changed routers, changed network connection settings, have shut off my firewall and even my virus programs..

I still am unable to connect with my actual IP Address...... I was going to do a system restore from a couple weeks ago when all was good, but the genius that I am, I inadvertently deleted all those restore points when I cleaned my system over the weekend... :duh:

I will keep removing things and see how it goes..


Below is the results of the PINGing for the site...




Ladybbird 05-05-12 20:01

re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by itisjust4fun (Post 252518)
Not solved yet.... I have removed 4 IP Hiding softwares, a bunch of add ons, changed routers, changed network connection settings, have shut off my firewall and even my virus programs..

I still am unable to connect with my actual IP Address...... I was going to do a system restore from a couple weeks ago when all was good, but the genius that I am, I inadvertently deleted all those restore points when I cleaned my system over the weekend... :duh:

I will keep removing things and see how it goes..


I am sorry to hear that. The server has now gone offline, he was on live chat with me. But I will reopen the ticket so you can deal with him directly when he comes back.
Come on skype please, and I will give you the log in details & ticket number. ;)

itisjust4fun 05-05-12 20:04

re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by Ladybbird (Post 252521)
I am sorry to hear that. The server has now gone offline, he was on live chat with me. But I will reopen the ticket so you can deal with him directly when he comes back.
Come on skype please, and I will give you the log in details & ticket number. ;)


No, Do Not waste anymore time on this..... It Must be an issue with my computer and not the site or the server since I am able to log on normally with my laptops and iPad


Ladybbird 05-05-12 20:16

re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by itisjust4fun (Post 252523)

No, Do Not waste anymore time on this..... It Must be an issue with my computer and not the site or the server since I am able to log on normally with my laptops and iPad


Are you sure? but he can also maybe help you solve it as hes so good at many things as you know.

I have sent you another important thing on skype from him about something else....not our server.

itisjust4fun 05-05-12 20:27

Re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by Ladybbird (Post 252530)
Are you sure? but he can also maybe help you solve it as hes so good at many things as you know.

I have sent you another important thing on skype from him about something else....not our server.



I am always on Skype..... You must have me blocked again!

:sto:

Ladybbird 06-05-12 01:33

Re: SOLVED-Probs Logging Onto The Site
 
Quote:

Originally Posted by itisjust4fun (Post 252536)

I am always on Skype..... You must have me blocked again!

:sto:

AW NOOOOOOOOOO, its happened again, Ive had pms before from folk who say I always show off line on there when Im not, I am showing on line. I dont know why that keeps happening

However on this occasion, I forgot to show online on there after I sent you all that info. I am a very bad girl and I promise to try to improve. :bow:

Im still on line but you are showing away :)

Here is a lovely new smilie for you to compensate,,, a very good friend of mine installed it today :ty:

and heres an old one just to keep you in your place....
:sto:

PS love the new icons too, thanks a bunch! :clapper:

Rsole 07-05-12 04:44

Re: SOLVED-Probs Logging Onto The Site
 
Who would have ever thought...A "Rooted Router"... http://smileys.smileycentral.com/cat/36/36_11_6.gif


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