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Ladybbird · 19-07-24, 08:38

Microsoft Outage: Chaos as Widespread Microsoft Outage Impacts Airlines, Banks Hospitals and Businesses Worldwide - Flights Grounded Around The World

A series of technical glitches disrupted services at airlines, banks and the London Stock Exchange on Friday, an unusual cascade of failures that erupted from the US to Asia after Microsoft Corp. reported an outage across its online services

MailOnline 19 JUL 2024

An issue with Microsoft has hit companies around the world

Television channels, airports and banks around the world have been knocked offline in a massive outage causing Windows computers to suddenly shut down.

Sky News’s breakfast show was not on air on Friday morning, replaced by archive footage.

Downdetector, a website which monitors outages, reported sudden spikes in problems with websites including Microsoft applications, banking websites and airline apps.

On Ryanair’s website, the company urged passengers to arrive at airports three hours early blaming a “third party IT issue, which is outside Ryanair’s control and affect all airlines operating across the network”.

Online, users reported problems as far as Australia, New Zealand, India and Japan, with the UK likely to be heavily impacted as during Friday’s rush hour.

Troy Hunt, a cyber security researcher, said in a post on X that “something super weird happening right now” with individuals around the world complaining their Windows computers were suddenly showing the “blue screen of death” and entering recovery mode.

Cyber security engineers pointed to a problem with Crowdstrike, a piece of antivirus software, which appeared to be causing computers to crash.

Senad Arun, founder of cyber research company Imperum, described the incident as “Crowdstrike Doom’s Day”.

In a post on its website, Crowdstrike said: “Crowdstrike is aware of reports of crashes on Windows related to the Falcon Sensor.”

CrowdStrike IT outage: How and Why it Happened | BBC News

Ladybbird · 22-07-24, 01:27

Microsoft/CrowdStrike IT Outage Continues to Cause Global Disruption

Crowdstrike Tells Australian Government It's Close to Rolling Out Automatic Fix After Global OUTAGE

Australian Home affairs minister Clare O’Neil says systems should soon be back online but business groups say companies may need days to recover

The Guardian 22 JUL 2024

A checkout terminal hit by IT issues is seen at a Coles store in Canberra

The home affairs minister, Clare O’Neil, says the company at the centre of the world’s largest ever IT outage has told the federal government it is close to an automatic fix which would allow systems to return online.

The global outage on Friday afternoon occurred after the cybersecurity firm Crowdstrike updated a widely used cloud-based software product called Falcon.

The update to the Falcon software, which interacts with other parts of computer systems and software like Microsoft’s Windows products, caused a malfunction that essentially disabled those systems globally.

Microsoft, in a blog post update from its vice-president of operating systems security, David Weston, said it estimated 8.5m Windows devices had been affected around the world.

O’Neil posted on social media on Sunday afternoon that a meeting of federal and state governments and the private sector had been told by Crowdstrike that “that they are now close to rolling out an automatic fix to the issue with their update, as is Microsoft”.

The meeting occurred as part of the national coordination mechanism, which was established during the Covid-19 pandemic to draw federal, state and territory governments and agencies together along with the private sector.

It is the third meeting of the mechanism since the outage.

“This should increase the speed at which systems across the economy are back online,” O’Neil posted on X.

“There has been a huge amount of work over this weekend to get the economy back up and running.

“However, it will take time until all affected sectors are completely back online. In some cases we may see teething issues for one or two weeks.”

On Sunday Crowdstrike said the “issue has been identified and isolated, and a fix has been deployed”, and reiterated that it had not been a cyberattack. It advised customers to check the company’s support portal for software updates.

“We understand the gravity of this situation and are deeply sorry for the inconvenience and disruption,” it said.

O’Neil said there had been no impact to critical infrastructure or government services caused by the outage.

She said supermarkets, like many other sectors, were still experiencing issues, but said the sector stressed during the meeting that there were no food shortages and no need to stockpile. - NOT TRUE

O’Neil also warned again about scammers trying to exploit the outage.

“Examples that have been reported include people posed as airlines offering to resolve issues with delayed flights and criminals posing as technical support offering to fix affected technology.

In-Depth Coverage of The Global Microsoft/CrowdStrike Outage

Ladybbird · 24-09-24, 07:27

CrowdStrike: Company to Face Questions Over Global IT OUTAGE

Millions of Computers Crippled: Examining The Global IT OUTAGE

Cancer delays, holidays ruined, businesses out of pocket - the full impact is now emerging.

BBC 24 SEP 2024

GPs couldn't treat patients, people were stranded as planes couldn't get off the ground, and small businesses lost thousands in sales.

Two months on from the global IT outage on 19 July, the full impact is still only now becoming apparent.

A rogue software update by the US cybersecurity company CrowdStrike crippled up to eight and half million computers using Microsoft systems around the world.

Adam Meyers - a senior manager at CrowdStrike - will testify at the US Congress on Tuesday to explain what happened and how the company is going to prevent another disaster.

Dr David Wrigley, a GP for the past 22 years, tells the BBC that in the most serious cases, it resulted in possible delays for cancer treatments.

"It was a very difficult period of time with very little help and support," he said.

Dr David Wrigley has called on NHS England and the UK government to provide GPs with much more support if this ever happened again

For many GPs, they were unable to use the EMIS system - a digital way of managing appointment bookings and patient records, as well as sending prescriptions to pharmacies.

The BMA said the CrowdStrike outage, external was "one of the toughest single days in recent times for GPs across England", with doctors forced to return to pen and paper.

At Dr Wrigley's practice, computer problems continued between Friday and Monday.

He said this created a backlog that delayed urgent tasks such as writing referral letters for patients with suspected cancers.

In some cases, this would have been delayed by "three or four days".

"You have to prioritise those and send them as soon as possible," he said.

"All the referrals we do are done electronically - that couldn?t happen."

In her 27 years as a GP, Dr Frances O'Hagan says the only disruption similar to the CrowdStrike outage was Covid and a bomb scare outside her practice in Armagh during the Troubles

Elsewhere, the BMA said there were also major problems in Northern Ireland, external.

Around 75% of GPs in Northern Ireland use the EMIS system according to Dr Frances O'Hagan, the chair of BMA?s Northern Ireland GP committee.

"We couldn't do anything for most people," she said.

"We just had to take it on the chin and get on with it."

She said GPs in Northern Ireland faced similar backlogs to colleagues in England, including a delay to suspected cancer referrals.

The Department of Health told the BBC it is in discussion with "external suppliers" to strengthen "continuity arrangements" following the CrowdStrike outage.

It says GPs had access to "local copies" of patient data from EMIS during the outage, and all other systems worked.

Professor Kamila Hawthorne, Chair of the Royal College of GPs, told the BBC it was "crucial" that there should be "safeguards in place" in the future.

In Surrey, 50 patients who were due to receive radiotherapy treatment on the day of the outage were forced to reschedule., external

A spokesperson from NHS Royal Surrey Trust said all urgent cases were seen within 24 hours.

NHS England did not comment.

The UK government told BBC News contingency plans were quickly enacted, and said it is working with NHS England to help prevent similar incidents.

The Chaos at The Airports

A group of people waiting at Eindhoven Airport

These passengers at Eindhoven Airport in the Netherlands were among the many travellers disrupted by the CrowdStrike outage

Melanie Cree and her husband Alan, from Bangor in Northern Ireland, were due to fly home from Corfu Airport on the day of the outage.

Travel operators were forced to cancel thousands of flights across the world - and Melanie and Alan's flight was axed.

Small Business Owners

Hannah Al-Khaldi, who runs a boutique fitness studio in London, faced similar issues with a non-functional website.

She estimates the outage cost her ?1,000.

"It showed how many systems worldwide had put their eggs in one basket," she said.

"When one link in the chain fails, everything else goes down.

"Is there enough choice out there for providers, or was CrowdStrike the only option?"

A spokesperson from CrowdStrike told BBC News: "As we have said previously, we fully understand the gravity of the incident and apologise to everyone who was affected.

"We?re committed to using the lessons learned to better serve our customers and prevent anything like this from happening again."

CrowdStrike outage had an impact at airports around the world, with these weary passengers pictured in Detroit, Michigan

But the travel company was not the only one with problems. Delta Airlines in the United States faced a huge impact.

It cancelled around 7,000 flights over five days, faces an investigation from the US authorities and is involved in several legal actions.

19-07-24, 08:38	#1
Ladybbird Join Date: Feb 2011 Posts: 50,580 Thanks: 28,767 Thanked 14,428 Times in 10,234 Posts Awards Showcase Total Awards: 8	CrowdStrike Global OUTAGE-Cancer Delays-Millions of Computers/Businesses Crippled Microsoft Outage: Chaos as Widespread Microsoft Outage Impacts Airlines, Banks Hospitals and Businesses Worldwide - Flights Grounded Around The World A series of technical glitches disrupted services at airlines, banks and the London Stock Exchange on Friday, an unusual cascade of failures that erupted from the US to Asia after Microsoft Corp. reported an outage across its online services MailOnline 19 JUL 2024 An issue with Microsoft has hit companies around the world Television channels, airports and banks around the world have been knocked offline in a massive outage causing Windows computers to suddenly shut down. Sky News’s breakfast show was not on air on Friday morning, replaced by archive footage. Downdetector, a website which monitors outages, reported sudden spikes in problems with websites including Microsoft applications, banking websites and airline apps. On Ryanair’s website, the company urged passengers to arrive at airports three hours early blaming a “third party IT issue, which is outside Ryanair’s control and affect all airlines operating across the network”. Online, users reported problems as far as Australia, New Zealand, India and Japan, with the UK likely to be heavily impacted as during Friday’s rush hour. Troy Hunt, a cyber security researcher, said in a post on X that “something super weird happening right now” with individuals around the world complaining their Windows computers were suddenly showing the “blue screen of death” and entering recovery mode. Cyber security engineers pointed to a problem with Crowdstrike, a piece of antivirus software, which appeared to be causing computers to crash. Senad Arun, founder of cyber research company Imperum, described the incident as “Crowdstrike Doom’s Day”. In a post on its website, Crowdstrike said: “Crowdstrike is aware of reports of crashes on Windows related to the Falcon Sensor.” CrowdStrike IT outage: How and Why it Happened \| BBC News

22-07-24, 01:27	#2
Ladybbird Join Date: Feb 2011 Posts: 50,580 Thanks: 28,767 Thanked 14,428 Times in 10,234 Posts Awards Showcase Total Awards: 8	Crowdstrike Says It's Close to Automatic Fix After Global OUTAGE Microsoft/CrowdStrike IT Outage Continues to Cause Global Disruption Crowdstrike Tells Australian Government It's Close to Rolling Out Automatic Fix After Global OUTAGE Australian Home affairs minister Clare O’Neil says systems should soon be back online but business groups say companies may need days to recover The Guardian 22 JUL 2024 A checkout terminal hit by IT issues is seen at a Coles store in Canberra The home affairs minister, Clare O’Neil, says the company at the centre of the world’s largest ever IT outage has told the federal government it is close to an automatic fix which would allow systems to return online. The global outage on Friday afternoon occurred after the cybersecurity firm Crowdstrike updated a widely used cloud-based software product called Falcon. The update to the Falcon software, which interacts with other parts of computer systems and software like Microsoft’s Windows products, caused a malfunction that essentially disabled those systems globally. Microsoft, in a blog post update from its vice-president of operating systems security, David Weston, said it estimated 8.5m Windows devices had been affected around the world. O’Neil posted on social media on Sunday afternoon that a meeting of federal and state governments and the private sector had been told by Crowdstrike that “that they are now close to rolling out an automatic fix to the issue with their update, as is Microsoft”. The meeting occurred as part of the national coordination mechanism, which was established during the Covid-19 pandemic to draw federal, state and territory governments and agencies together along with the private sector. It is the third meeting of the mechanism since the outage. “This should increase the speed at which systems across the economy are back online,” O’Neil posted on X. “There has been a huge amount of work over this weekend to get the economy back up and running. “However, it will take time until all affected sectors are completely back online. In some cases we may see teething issues for one or two weeks.” On Sunday Crowdstrike said the “issue has been identified and isolated, and a fix has been deployed”, and reiterated that it had not been a cyberattack. It advised customers to check the company’s support portal for software updates. “We understand the gravity of this situation and are deeply sorry for the inconvenience and disruption,” it said. O’Neil said there had been no impact to critical infrastructure or government services caused by the outage. *She said supermarkets, like many other sectors, were still experiencing issues, but said the sector stressed during the meeting that there were no food shortages and no need to stockpile. - NOT TRUE* O’Neil also warned again about scammers trying to exploit the outage. “Examples that have been reported include people posed as airlines offering to resolve issues with delayed flights and criminals posing as technical support offering to fix affected technology. In-Depth Coverage of The Global Microsoft/CrowdStrike Outage

24-09-24, 07:27	#3
Ladybbird Join Date: Feb 2011 Posts: 50,580 Thanks: 28,767 Thanked 14,428 Times in 10,234 Posts Awards Showcase Total Awards: 8	CrowdStrike Global OUTAGE-Cancer Delays-Millions of Computers/Businesses Crippled CrowdStrike: Company to Face Questions Over Global IT OUTAGE Millions of Computers Crippled: Examining The Global IT OUTAGE Cancer delays, holidays ruined, businesses out of pocket - the full impact is now emerging. BBC 24 SEP 2024 GPs couldn't treat patients, people were stranded as planes couldn't get off the ground, and small businesses lost thousands in sales. Two months on from the global IT outage on 19 July, the full impact is still only now becoming apparent. A rogue software update by the US cybersecurity company CrowdStrike crippled up to eight and half million computers using Microsoft systems around the world. *Adam Meyers - a senior manager at CrowdStrike - will testify at the US Congress on Tuesday to explain what happened and how the company is going to prevent another disaster.* Dr David Wrigley, a GP for the past 22 years, tells the BBC that in the most serious cases, it resulted in possible delays for cancer treatments. "It was a very difficult period of time with very little help and support," he said. Dr David Wrigley has called on NHS England and the UK government to provide GPs with much more support if this ever happened again For many GPs, they were unable to use the EMIS system - a digital way of managing appointment bookings and patient records, as well as sending prescriptions to pharmacies. The BMA said the CrowdStrike outage, external was "one of the toughest single days in recent times for GPs across England", with doctors forced to return to pen and paper. At Dr Wrigley's practice, computer problems continued between Friday and Monday. He said this created a backlog that delayed urgent tasks such as writing referral letters for patients with suspected cancers. In some cases, this would have been delayed by "three or four days". "You have to prioritise those and send them as soon as possible," he said. "All the referrals we do are done electronically - that couldn?t happen." In her 27 years as a GP, Dr Frances O'Hagan says the only disruption similar to the CrowdStrike outage was Covid and a bomb scare outside her practice in Armagh during the Troubles Elsewhere, the BMA said there were also major problems in Northern Ireland, external. Around 75% of GPs in Northern Ireland use the EMIS system according to Dr Frances O'Hagan, the chair of BMA?s Northern Ireland GP committee. "We couldn't do anything for most people," she said. "We just had to take it on the chin and get on with it." She said GPs in Northern Ireland faced similar backlogs to colleagues in England, including a delay to suspected cancer referrals. The Department of Health told the BBC it is in discussion with "external suppliers" to strengthen "continuity arrangements" following the CrowdStrike outage. It says GPs had access to "local copies" of patient data from EMIS during the outage, and all other systems worked. Professor Kamila Hawthorne, Chair of the Royal College of GPs, told the BBC it was "crucial" that there should be "safeguards in place" in the future. In Surrey, 50 patients who were due to receive radiotherapy treatment on the day of the outage were forced to reschedule., external A spokesperson from NHS Royal Surrey Trust said all urgent cases were seen within 24 hours. NHS England did not comment. The UK government told BBC News contingency plans were quickly enacted, and said it is working with NHS England to help prevent similar incidents. The Chaos at The Airports A group of people waiting at Eindhoven Airport These passengers at Eindhoven Airport in the Netherlands were among the many travellers disrupted by the CrowdStrike outage Melanie Cree and her husband Alan, from Bangor in Northern Ireland, were due to fly home from Corfu Airport on the day of the outage. Travel operators were forced to cancel thousands of flights across the world - and Melanie and Alan's flight was axed. Small Business Owners Hannah Al-Khaldi, who runs a boutique fitness studio in London, faced similar issues with a non-functional website. She estimates the outage cost her ?1,000. "It showed how many systems worldwide had put their eggs in one basket," she said. "When one link in the chain fails, everything else goes down. "Is there enough choice out there for providers, or was CrowdStrike the only option?" A spokesperson from CrowdStrike told BBC News: "As we have said previously, we fully understand the gravity of the incident and apologise to everyone who was affected. "We?re committed to using the lessons learned to better serve our customers and prevent anything like this from happening again." CrowdStrike outage had an impact at airports around the world, with these weary passengers pictured in Detroit, Michigan But the travel company was not the only one with problems. Delta Airlines in the United States faced a huge impact. It cancelled around 7,000 flights over five days, faces an investigation from the US authorities and is involved in several legal actions.

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